Optimizing Support Systems and PHP: A Developer's Journey
As an open-source enthusiast and indie developer, I’m always on the lookout for tools and configurations that can enhance my projects. Recently, I’ve made some exciting discoveries and improvements that I’m eager to share with fellow developers and tech enthusiasts. OTRS: Revolutionizing Email-Based Support I’ve just set up OTRS (Open-source Ticket Request System), and I’m impressed by its capabilities. Despite some initial setup challenges, it integrates seamlessly with support email systems. Here’s what stands out: ...